Frequently asked questions

Protection can feel complicated. Here are the questions we're asked most, answered simply and honestly.

How does the process work?

It starts with a free, no-obligation discovery call to understand your needs and review any existing cover. Tracy then researches the whole market, recommends the most suitable options, sets up your chosen policies and reviews them with you over time.

Is there a cost for your advice?

No. Tracy's advice is fee-free. She's paid by the product providers, not by you, so you get specialist advice at no cost.

What happens during the free discovery call?

It's a relaxed one-to-one, by phone, video call or in person. Tracy gets to understand what matters to you, reviews any existing cover and explains your options. There's no obligation and no pressure.

Do I need to prepare anything before our call?

Not really. If you have any existing policy documents to hand, that's helpful, but it's not essential. Tracy can guide you through everything else.

What does Chartered Financial Planner mean?

It's a level of professional recognition held by only a small percentage of advisers in the UK. It reflects a high standard of knowledge, experience and ethics, so you can feel confident you're in expert hands.

Can you review my existing policies?

Yes. Tracy offers a free, jargon-free review of your existing protection to check it still suits your needs and to spot any gaps or savings.

I'm self-employed. What protection do I need?

When you're self-employed your income stops if you can't work, so income protection is often the priority. Many clients also add critical illness cover or private medical insurance. Tracy will tailor it to you.

I'm not sure what I'm covered for through work. Can you help?

Absolutely. Many people aren't sure what their workplace benefits include or whether their family is covered. Tracy will help you understand exactly what's in place.

What areas do you cover?

Tracy advises clients across Gloucestershire, the Cotswolds, South Gloucestershire and North Wiltshire, including Gloucester, Cheltenham, Cirencester, Tetbury, Malmesbury, Chippenham, Bradley Stoke and Winterbourne. Advice can be given by phone or video call wherever suits you.

Can you help with mortgages, pensions or wills?

Tracy specialises in protection, but she can make personal introductions to trusted professionals in her network for mortgages, pensions, wills and estate planning.